Welcome to DivineSea.in

We’re happy to have you here! These Terms & Conditions (“Terms”) explain how our website works and what you can expect when you shop with us. By using our site or placing an order, you agree to these Terms.

1.Use of the Website

You may use this website if you are 18 years or older, or under parental guidance.

You agree not to misuse the website, post inappropriate content, or attempt unauthorized access.

We reserve the right to refuse service or block access if we find any misuse.

 

2.Product Information

We strive to ensure that all product descriptions, images, and prices on our website are accurate. Small variations in colour or design may occur.

If an item is mispriced or unavailable, we reserve the right to cancel the order with prior notice and issue a full refund.

 

3.Orders & Payments

We accept only prepaid orders.

Your order is confirmed only after successful payment.

Orders may be cancelled in case of payment failure or fraudulent activity.

 

4.Payment Policy

We accept secure online payments through UPI, Cards, Net Banking, and Wallets.

All transactions are protected with industry-standard encryption, ensuring your personal and financial information is safe.

We do not store your card or payment data.

As an Islamic brand, we avoid any system involving interest or deception, maintaining transparency and Shariah-compliant practices in all our dealings.

 

5.Shipping

We currently deliver across India.

Delivery times may vary based on your location and our courier partners.

Delays due to unforeseen circumstances (weather, festivals, etc.) are possible.

 

6.Return & Refund Policy

We value your trust and aim to ensure complete satisfaction with every purchase. Our products are not returnable unless the product is damaged, defective, or incorrect.

You must inform us within 48 hours of delivery with clear photo or video proof in such cases.

We may offer a replacement or partial refund, depending on the situation and product availability.

For eligible cases, we will arrange a pickup or guide you to return the item.

Refunds are issued within 5–7 working days to your original payment method.

Exchange is offered only if the same product is in stock.

We uphold Islamic values of fairness and honesty in every transaction.

 

7.Intellectual Property

All content on this website – images, logos, product designs, and text – is owned by Divine Sea.

You may not copy, use, or distribute any content without our written permission.

 

8.Privacy & Data Use

We value your trust and are fully committed to protecting your privacy. All personal data you share with us — including your name, contact details, and shipping address — is collected solely for the purpose of processing your orders, providing better services, and improving your shopping experience.

We use secure, industry-standard encryption to protect all sensitive data during transactions. Your card details or payment information are never stored. We only retain essential information required to complete your order, provide customer support, or comply with legal obligations.

We do not sell, trade, or share your personal data with third parties for marketing purposes. Your information may only be shared with trusted service providers such as delivery partners or payment gateways, and strictly for completing your order. In cases required by law or government regulations, we may disclose specific information.

 

9.Changes to Terms

We may update these Terms from time to time. The latest version will always be available on this page.